FAQ
Odor Bomb Information
How do I use the Odor Bombs?
Simply add an Odor Bomb to warm water along with your sports gear. Once the fizz has completed drop your gear and let it soak for 45mins- 1 hr. Then drain and rinse clean.
It works just like a regular detergent bomb, but it's specifically designed to tackle odors and clean your gear without causing unnecessary wear and tear.
Are the Odor Bombs safe for all types of sports gear?
Yes, our Odor Bombs are formulated to be safe for all washable sports gear, including items made from synthetic and natural fibers.
Do the Odor Bombs contain any harsh chemicals?
No, we ensure that our products are free from harsh chemicals, making them safe for both your equipment and your skin.
Odor Defense Spray Information
What if it looks like my Odor Defense Spray has separated? Is it still good?
Yes, often if the Odor Defense Spray has not been used it might separate. No worries, just shake a few times and then use.
Do the Odor Bombs contain any harsh chemicals?
No, we ensure that our products are free from harsh chemicals, making them safe for both your equipment and your skin.
Ordering
Do you do team orders?
We love helping teams. Send us an email or a DM and we can discuss quantities and discounts.
What is my size?
If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.
Shipping, Returns & Exchanges
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
How long does processing and shipping take?
Orders are processed within 1-3 business days. Depending on your location, shipping typically takes 3-7 business days within the U.S.
What shipping carrier do you use?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Can I cancel my order?
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.
Can I return an item if I’m not happy with it?
Yes! We offer a 30-day return policy for unused items in their original packaging. Simply email us at contact@sportscents.shop to initiate a return. Keep in mind that you will be responsible for shipping and a restocking fee.
Get in touch
Have questions about your order, or a general enquiry?
